JobSync Privacy Policy

Introduction

JobSync ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices for the JobSync mobile application, a job management platform designed for trade businesses and their employees.

By using JobSync, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

Account Information:

• Email address (for authentication and communication)
• First and last name (for user profiles and team identification)
• User role designation (business owner or employee)
• Unique user identifier (generated by our authentication system)

Business Information:

• Business name and details
• Business logos (when uploaded)
• 6-digit business joining codes
• Business membership relationships

Job-Related Data:

• Job titles, descriptions, and locations
• Client contact information (names, phone numbers, emails)
• Pricing information (quotes and final prices)
• Job scheduling data (dates, start/end times)
• Job status and assignment history
• Employee team assignments

1.2 Files and Media

Proof of Work Documentation:

• Photos captured or uploaded for job completion
• Documents (PDFs, Word files, text files) related to jobs
• File metadata (names, sizes, types, upload dates)
• File lifecycle tracking for retention management

1.3 Technical and Device Information

Device Data:

• Device type and operating system (iOS/Android)
• Push notification tokens for message delivery
• App usage data and session information
• Platform-specific identifiers for notification delivery

Calendar Data (Optional):

• Calendar access permissions (when enabled)
• Calendar event creation and modification rights
• Personal calendar integration data

2. How We Use Your Information

2.1 Core App Functionality

• Job Management: Create, assign, update, and track jobs within your business
• Team Collaboration: Enable communication and coordination between business owners and employees
• File Management: Store and organize proof of work documentation
• Business Operations: Manage multiple business relationships and employee assignments

2.2 Communication and Notifications

• Push Notifications: Send job assignments, status updates, and team notifications
• Email Communication: Account-related notifications and important service updates
• Calendar Integration: Sync job schedules to personal calendars (when enabled)

2.3 Payment Processing

• Subscription Management: Process payments for business owner subscriptions (£20/month)
• Trial Management: Manage 7-day free trial periods
• Purchase Restoration: Enable subscription restoration across devices

3. Data Sharing and Third-Party Services

3.1 Third-Party Service Providers

Firebase (Google LLC):

• Purpose: Authentication, database storage, file hosting, push notifications
• Data Shared: Account information, job data, files, notification tokens
• Privacy Policy: Google Privacy Policy

RevenueCat:

• Purpose: Subscription and payment management
• Data Shared: Purchase data, subscription status, user identifiers
• Privacy Policy: RevenueCat Privacy Policy

3.2 No Data Selling or Advertising

• We do not sell your personal information to third parties
• We do not use your data for advertising purposes
• We do not share data with advertising networks or data brokers
• No third-party analytics tracking is implemented

4. Data Storage and Security

4.1 Security Measures

Technical Safeguards:

• End-to-end encryption for all data transmission
• Secure authentication using industry-standard protocols
• Role-based access controls and permission systems
• File validation and integrity checking
• Regular security monitoring and updates

4.2 Data Retention Policy

File Retention:

• Files automatically archived after 12 months to reduce storage costs
• Files permanently deleted after 24 months
• 30-day advance notification before permanent deletion
• Business owners can manually manage file lifecycle

5. Your Rights and Choices

5.1 Data Access and Portability

• Export Data: Use built-in export features to download your job data in CSV or PDF format
• View Data: Access all your personal information through the app settings
• File Downloads: Download individual files and documents

5.2 Communication Preferences

• Push Notifications: Control notification types, timing, and quiet hours
• Email Communications: Opt out of non-essential communications
• Calendar Sync: Enable or disable calendar integration at any time

5.3 GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Data Portability: Receive your data in a portable format

To exercise these rights, contact us at swiftsyncltd@gmail.com

6. Children's Privacy (COPPA Compliance)

JobSync is designed as a professional business tool and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe your child has provided personal information to us, please contact us immediately at swiftsyncltd@gmail.com, and we will take steps to remove such information.

7. International Data Transfers

Your data may be processed in countries where our service providers operate data centers. All international transfers comply with applicable data protection laws, and we only work with service providers who meet our security standards.

8. Cookies and Tracking

JobSync does not use cookies for tracking or analytics. No third-party tracking scripts, behavioral advertising, or profiling occurs. Only essential technical information is collected for app functionality.

9. Privacy Policy Updates

We will notify you of material changes to this policy through the app and on our website. Continued use of JobSync constitutes acceptance of updates. Previous versions of this policy are available upon request.

10. Contact Information

Privacy Questions

For questions about this Privacy Policy or our data practices:

• Email: swiftsyncltd@gmail.com
• Website: swiftsync.co.uk
• Address: Sutton Coldfield, Birmingham, West Midlands, UK

Data Protection Officer

If you have concerns about our data processing: swiftsyncltd@gmail.com

Supervisory Authority

EU users may lodge complaints with their local data protection authority, such as the Information Commissioner's Office (ICO) in the UK.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know: What personal information we collect and how it's used
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the sale of personal information (we don't sell data)
• Non-Discrimination: Equal treatment regardless of privacy choices

To exercise your California privacy rights, email: swiftsyncltd@gmail.com