Privacy Policy.

swiftsync.uk is operated by SwiftSync Ltd, trading as SwiftSync Web Design, a company registered in England and Wales and based in Sutton Coldfield, B76, United Kingdom. For any privacy question, contact info@swiftsync.uk. SwiftSync Ltd is the data controller for any personal data we hold about you.

From the contact form: name, email, optional phone number, and the message you write. Used solely to reply to you. Stored in our email inbox.

From the quote form: name, email, optional phone and company name, plus the details of the project or service you're asking about. Used to prepare your quote and follow up.

From the former SwiftSync Academy: the Academy has now closed. If you previously submitted an Academy form, we may still hold the email address, business name, business type and (if you generated a certificate) full name you gave us, plus whether you opted in to marketing emails. We won't send marketing to anyone who didn't opt in, and you can ask us to delete this data at any time.

From analytics: we use Google Analytics 4 with consent-mode and IP anonymisation. If you accept analytics cookies, we receive standard pageview and session data, never your identity. If you decline, no analytics data is sent. You can change your choice any time via the "Cookie preferences" link in our footer.

We rely on the following lawful bases under UK GDPR Article 6:

• Consent: for analytics cookies, and for any marketing emails you previously opted in to.
• Legitimate interest: for replying to enquiries, quote requests, and delivering things you've actively asked us for. We rely on this only for these direct, expected interactions.
• Contract: for any data we process while working on a paid project for you.

We use a small number of processors to operate the site:

• Vercel: hosts swiftsync.uk. Receives standard server request logs.
• Resend: delivers transactional email (the notification to us when a form is submitted). Sees the email content as the email's body.
• Google Analytics 4: only if you accept analytics cookies. Anonymised pageview and session data.
• Google Workspace (Gmail): our inbox where form submissions arrive.

We do not sell, swap, or share your personal data with anyone else.

Form submissions (contact, quote, and any from the former Academy) live in our email inbox indefinitely until we delete them. You can ask us to delete anything relating to you at any time.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct anything that's wrong
• Ask us to delete it
• Withdraw consent for marketing or analytics at any time
• Receive a copy in a portable format
• Complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your data

For any of these, email info@swiftsync.uk. We'll reply within five working days.

We use one category of cookie: analytics, via Google Analytics 4 with consent-mode and IP anonymisation. The cookie banner asks you to accept or decline before any analytics data is sent. You can change your choice at any time via the "Cookie preferences" link in the footer.

We do not use advertising cookies, tracking pixels, or any cross-site tracking.

swiftsync.uk is not directed at children under 13. We don't knowingly collect data from anyone under 13. If you believe a child has submitted data, contact us and we'll delete it.

We may update this policy. When we do, the "Last updated" date at the top will change. For substantive changes affecting how we use existing personal data, we'll notify you by email where we hold one.

SwiftSync Ltd, trading as SwiftSync Web Design. Sutton Coldfield, B76, United Kingdom. info@swiftsync.uk.